Bonus Terms of Use

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It is the player's responsibility to read and understand these bonus terms before participating in any promotion. If necessary, the player may contact customer support by email or via the live chat.

What we refer to as a bonus or promotion may include free spins, any type of bonus, or any amount credited directly to your player account when a deposit is made.

Additional offers or special promotions may be presented and will be available on our promotions page. Where no additional conditions are indicated, the general terms and conditions of our bonuses will apply.

1. How cash and bonus balances work

1.1  When a deposit is made, the deposit amount is placed into a "cash balance" and the associated bonus amount is placed into a "bonus balance".

1.2  The cash balance amount may at any time be subject to a withdrawal request in accordance with the general withdrawal conditions (see 4. Withdrawals of the General Terms and Conditions of Use).

1.3  When a player has an active bonus, the cash balance will be used first, followed by the bonus balance.

1.4  Bonuses and associated winnings are withdrawable once the bonus wagering requirements have been met. Progress towards the bonus wagering requirements is visible in the "Balances" tab of your cashier.

2. Bonus wagering requirements

2.1  By default, the amount to wager is 40 times the bonus amount unless otherwise stated in the promotional offer.

2.2  Only wagers placed from the bonus balance contribute to the wagering requirements of that bonus.

2.3  When the player fully meets the bonus wagering requirements, the bonus balance is automatically transferred to the cash balance.

2.4  If the player makes a withdrawal request before meeting the wagering requirements, the active bonus and any pending free spins will be automatically forfeited.

2.5  Each game has a different level of contribution to the wagering requirements. Slot games contribute 100%, video poker games contribute 20%, table games and live dealer games contribute 5%. Other games do not contribute to the wagering requirements.

2.6  The maximum period to meet the bonus wagering requirements is 30 days. After this period, the bonus balance will be forfeited.

2.7  When a wager uses both cash and bonus balances, this is called a "mixed wager". In this case, all winnings are credited to the bonus balance.

2.8  The maximum stake allowed when using a bonus is 10 INR per game round. If the player places a stake higher than this amount, the bonus and any winnings will be voided.

3. Free spins

3.1  Winnings from free spins are credited directly to the cash balance without wagering requirements.

3.2  The withdrawal limit for winnings generated from free spins is 300 INR.

3.3  Free spins are valid for 7 days from the date of issue, unless otherwise stated in the promotional offer.

3.4  Deposits associated with free spins can only be withdrawn provided they have been wagered at least once on slot games.

3.5  Any withdrawal request cancels any free spins present in the account that have not been activated by the player at the time of that withdrawal.

4. Jackpots

4.1  All jackpot amounts displayed on the site are for informational purposes only. The amount of each jackpot is displayed within the game window designated for that purpose once the game is launched.

4.2  When a jackpot is won, it is immediately reset on the site's server. This happens in real time; however, it is possible that the displayed amount may only be refreshed after a short delay. Regardless of the amount shown in the game, the jackpot amount on the server at the moment of the win is the reward that will be paid.

4.3  Any progressive jackpot payment equal to or greater than 50,000 INR may require an additional 14 days of processing.

5. General bonus rules

5.1  By participating in promotions and/or accepting the bonus(es) offered by Lucky Block, the player declares acceptance of the terms and conditions related to the offer or bonus automatically, as well as the general terms and conditions of promotions/bonuses listed on this page.

5.2  A player may receive a maximum of one (1) bonus per promotional offer unless otherwise stated in the terms and conditions of a promotion.

5.3  Bonuses and promotional offers are not cumulative (unless otherwise stated) and can only be granted once per person, per household, per residential address, or per IP address.

5.4  Unless otherwise stated, the minimum deposit required to qualify for a bonus is 10 INR.

5.5  If a player is eligible to receive a bonus, the time limit to claim it is 24h. This period is 30 days for the welcome bonus only.

5.6  For free bonuses obtained outside any promotion, the maximum permitted withdrawal is 20 times the bonus amount.

5.7  The maximum withdrawal amount following the receipt of a no-deposit signup bonus is limited to 100 INR

5.8  We reserve the right to cancel any bonus and the related winnings in the event of fraud or if a player has placed bets with almost zero risk solely to meet the bonus wagering requirements.

5.9  Any winnings related to an illegitimate bonus may result in the cancellation of the bonus or the related winnings.

5.10  Any manipulation of play such as using the Martingale system, the Paroli betting system or Bonus Hunt (non-exhaustive list) is not permitted and may result in cancellation of related winnings.

5.11  Such practices may also lead to suspension of the account and/or any promotional offers for the player.

5.12  Players also have the right to opt out of receiving bonuses. In that case, they must contact customer support before placing any bets and/or starting to play, in order to remove the current bonus and disable receipt and display of any future bonuses.

5.13  Players from the following countries are not eligible for our promotions: Finland, Sweden, Norway, South America and Central America (non-exhaustive list).

5.14  Lucky Block also reserves the right to modify, add or remove any information related to bonuses and promotions as well as the terms and conditions. In case of change, the date of the last update will be indicated at the bottom of these terms and conditions.

5.15  We invite you to regularly check the bonus terms and conditions to see if they have been recently changed or updated.

5.16  Bonuses offered by Lucky Block are intended for entertainment purposes only. Abuse of bonuses or our promotions is not permitted.

5.17  In case of abuse, we reserve the right to cancel, suspend or block any player's account, as well as to cancel/revoke any ongoing gaming activity and refund the initial deposit.

5.18  Lucky Block reserves the right to prohibit a player from receiving our promotions at any time, for a defined or undefined period, at management's discretion.

5.19  In case of dispute, the decision made by Lucky Block management shall prevail and is final.

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