At Lucky Block in India our aim is to make your gaming experience enjoyable and exciting, while we fully support the principle of responsible gambling and believe this form of entertainment should be practised with moderation and awareness.
We recognise the existence of gambling addiction, a disorder involving a strong dependence on gambling, difficulty limiting the money or time spent on gambling, and which can lead to harmful consequences not only for the player but also for their family and friends.
That is why we provide tools that limit, reduce or stop our members’ gambling activity at their request. Indeed, every player has the option to:
- Choose to suspend gambling for a specified period.
- Set a limit on the amount of money that can be deposited on a monthly, weekly or daily basis.
A request to reduce a deposit limit or to freeze an account will be applied as soon as it is received. However, increasing a deposit limit requires a 7-day waiting period. It is important to note that our staff have no control over these limits, which means they can only be changed or removed by the player.
If in doubt, consider asking yourself these questions:
- Have I tried to cut down or stop gambling and failed?
- Am I betting more and more money to achieve the same level of excitement?
- Do I hide from my loved ones the fact that I gamble for money, or how much time and money I spend on it?
- Has gambling ever compromised or broken a relationship with a loved one?
If you answered Yes to most of these questions, it may be time to consider using our self-limitation tools or seeking help, which is not a sign of weakness but rather a sign of strength and wisdom.
Our team is also available if you would like to discuss any gambling-related problems. We will listen without judgment and will strive to provide every possible solution and assistance. Do not hesitate to contact us via live chat or by email at [email protected].
